Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Darren B
I have been using A1 Autocare for 5 years now I'm on my 2nd car that I purchased off them and I also got my work van from them and I have to say it's always stress free and made to be so easy, there a great team that offer a great service and I'll never go anywhere else now, we'll done and thanks to all at A1
CPL C
We are a company that depend heavily on its fleet of cars and Vans. A1 Autocare have offered a high level of service for our company's needs. Our fleet have been serviced to a high standard and at the same time invoiced at competitive prices. They are also willing to go that extra mile, when unexpected problems arise when running a fleet. With a 13 year working partnership together, it has certainly made our business run more efficiently.
Nair
"I recently bought a BMW 3 series M sports for myself and my wife from Autocare. We are really pleased with their fantastic service we received there. They were very friendly and accommodating. I would highly recommend them."
Dave M
Fantastic service from A1 Autocare this week, they had the exact car I was after. With only one owner, low mileage and full-service history. Living over 2 hours away I called ahead to confirm the condition of the vehicle. Richard reassured me that it would not be a wasted trip as the car was in excellent condition. True to his word everything was perfectly in order and came with 12 months MOT. A breath of fresh air to deal with a genuine family business with the customer in mind. Love the car and loved the service, will definitely be recommending to family and friends every chance I get.
Kevin H
Very efficient garage. Located problem and fixed it same day
Anna D
Good honest people who are informative and happy to help. Would definitely recommend
John B
I had a flat tyre. No waiting around, they had the puncture repaired and my car back on the road in 45 minutes. Only £15 I was delighted.
Chris D
I have recently purchased a new truck through A1 Autocare and was thoroughly impressed with their service. There was none of the usual rubbish you expect to get from salesmen, just straight forward, honest advice. The people I dealt with were very easy to talk to, friendly and knowledgeable, making me feel completely at easy and not pressurised. The vehicle was ready on time and on the date agreed, with just a couple of formalities to complete before I could drive away. I run my own business and really appreciate such great service, I would have no hesitation in recommending this company to anyone.
Phillip S
Cannot fault this business, always friendly, knowledgeable and very professional. I wouldn't take my car anywhere else!! The new showroom looks amazing....
Rod C
A1 Autocare at Offord Cluny have provided me with exemplary service for all my vehicles over the past decade and I have bought from them and sold to them many vehicles during this period. However this week they excelled themselves in the manner in which they helped me in an emergency. My current vehicle, a LandRover Discovery, chaffed a fuel line which spurted out fuel under pressure. I rang them immediately and they were happy for me to bring the vehicle to them straight away. They provided me with a courtesy car. Later in the day they advised that they had dropped the fuel tank and identified the broken fuel line above the tank. The replacement part was ordered and fitted the next day. All fuel lines above the tank were insulated to prevent this happening again. They definitely deserve a 5 Star rating for customer satisfaction in my opinion.
Helen D
On Saturday I drove away from A1 Car Sales in my new (used) car, feeling very pleased with the helpful advice and service I'd received from Richard, and reassured that I'd bought a reliable car. Buying a used car on a restricted budget and without much mechanical knowledge can be stressful, but I can recommend this friendly local company.
Rod C
The proprietors have always been honest with me, explaining what the problems have been and advising what repair works have to be carried out without any flannel. Their labour charge rates are reasonable compared to other garages and the work is always first class. With regard to the sales side they are fair with trade in prices and their sales cars are always very well prepared and presented. I have bought three cars from them over the last few years and have had no trouble with any of them. They have serviced all my cars and other family cars to a high standard. They are in my opinion the Best of the Best.
Danielle T
The most honest, trustworthy and reliable garage I have ever taken my car into. Always friendly and helpful staff and very fair pricing. Would never take my car anywhere else now. Have taken my car in numerous times now for various problems and most recently an mot. I couldn't fault them at all especially after the trouble I went through with another garage for the mot! Would recommend this garage to anyone and everyone in and surrounding the local area.
Helen S
Fantastic company with the most reliable, honest and friendly mechanics I have ever had the pleasure of meeting. Was recommended them by the father of one of the owners when he retired. All the family take their cars there now for MOTs, services etc and cannot fault them. Only today I took my car (just bought from them) to get the alarm disabled - it took a good 45mins or so to be done but they wouldn't take a penny off me! Will always go back to them and recommend them highly to everyone. Thank you to everyone at A1 Autocare for taking such good care - it is really appreciated.
Amy M
Fantastic service as always from A1 Autocare, especially Richard and Martin (?) They fitted my car in last min and not only collected the car for me as I was away with work but they also dropped it off once the work was complete. They always advise of costs before doing any work. Very trustworthy and reliable. Fantastic team and service
Melvyn R
We are really pleased with the quality of the work and your pricing is good value too. It's a pleasure to deal with an outfit that knows what they are doing and doesn't invent jobs to fleece the customer. We will certainly be happy to use you again and I would have no hesitation in recommending your services to others. Nice people to deal with too.
Kim V
I visited A1 auto are for the first time this week. I had an advisory come up on my mot for corroded brake pipes & thought I'd better get it checked out. They offered to look there & then and after a short time, reported back that it was just surface rust, which they removed and that there were no safety issues. They also checked all the other points on the advisory and didn't charge me a penny! This tells me a lot about their honesty and trustworthiness. I shall definitely be using them in the future.
Richard T
i bought a used car just over a month ago and four minor problems came to light.i called A1 and arranged for the car to go in.the car was fixed no problem.really recomend this garage,very helpful friendly and approachable.richard.
Gary B
I would like to say how happy i am with the service i received from A1 Autocare especially Richard Perry. I purchased a car back in august with 12 months warranty and it has just needed an expensive fix at a main dealer Richard and A1 Autocare paid the full limit of the warranty (£400) which was most helpful. I would definitely use and recomend in the future.
Debbie I
Great service, as always, from all at A1 autocare. Very competitive prices, never any worries about being overcharged.
Steve B
Excellent customer service its a normal accolade that I would put with a garage - but these guys are different. went the extra mile to resolved the issue immediately allowing me to continue with my work. I would recommend these guys to anyone!
Vicky B
I brought a vehicle from A1 Autocare just under a week ago. They were brilliant from start to finish. Had to take it back this week for a little repair and yet again they have been brilliant. I would most defiantly recommend this company to anyone. customer service has been amazing!
Mark Wooton
I had my towbar & superchip done on my new Transporter, whar a lovely job, great service from start to finish. Would highly recommend.
Vanessa L
I would highly recommend A1 Autocare, friendly helpful, a top notch service.
Allison T
After receiving a quote from Marshall Peugeot in Peterborough for work to be carried out on my car which was in excess of £700 I called A1 Autocare, I was asked to bring my car in for inspection. I took the car in that day, my car was inspected whilst I waited. A1 Autocare quoted me £63.00 (including labour & vat) for the work that was required to get my car through its MOT. With other work needed, but not urgent, this other work would only cost £80.00 all inc, I was under no pressue to have the work carried out immedialty. The MOT work was carried out a few days later and I couldnt be more happier with the service I received. A great company, friendly professional service and prices that dont take your breath away!
Debbie I
I use A1 autocare for all my car repairs, servicing and MOTs. Very impressive service. Friendly and approachable staff who don't charge the earth. Even with quite an old car they still manage to have it running smoothly and reliably. Wouldn't take my car to anyone else.
Glycon Ltd.
A1 autos have just fitted four new tyres on my car. The service was excellent as normal. Dropped the car off the night before and picked it up the following day as agreed. Highly recommended will always use them for all of my work.
Sheila S
Efficient, straight forward garage with good waiting facilities giving great service - not something I come across often as a lady driver.
Peter K
I had my E39 530D superchipped yesterday at A1 autocare, their service was so good I decided to come on here and let others know. The performance difference is extremely noticeable and well worth the money, the car does not shake now when idle and is just generally a nicer car to drive! Richard (I believe he is the owner) was very chatty and is also a fellow BMW fan, he even replaced a bulb for me free of charge! Lovely friendly service, free Tea and Coffee while you wait! Highly recommended! A1... A+!!!
Lauren S
Very good service, with honest and reliable staff. Would highly recommend, and won't be changing my garage anytime soon!
Linda L
Recently used A1 for a small problem on my car. I was impressed by the Garages excellent customer service. Managed to fit me in after work on my way home. My problem was sorted quickly & professionally. I will certainly use the garage again. Good work lads. Linda Lawrence-Stringer
Nigel Rata
Massive saving on fuel I drive a 3 ltr TDi A8. This is a very big car and with the miles I travel in a year uses a high amount of fuel. 18 months ago I went to see the guys at A1 Autocare about the super chips re map on my car. The guys there were very helpful and told me how I could improve my MPG and also increase my torque and BHP. I went for the upgrade which I must say made such a difference to the performance of my A8 and also the fuel saving has paid for the upgrade in the first 4 months. I do 45k miles a year and with the MPG my car does now to what it use to do I have saved over £1000 in fuel in 1 year. This is a saving no business can afford to ignore. Nigel Rata
Alan Park
once again I recommend A1 Autocare,excellent service fantastiic customer service,and I would say look no further than A1 Autocare, I have just had my car MOT serviced and a full valet Excellent job done, Thank you all very much for everything, Richard G, Richard P, and all your staff at A1 Autocare keep up the excellent work Alan park
David A
Good personal service, good feeling in trust and honesty
Rob N
I would recommend this garage to anyone. Excellent work, pricing and extremely helpfull staff. This is the first garage I have used that I would happily go back to with out a second thought.
Rod C
I was impressed by the open and honest approach whilst repairing a fault on my cars A/C system. The fault was not easy to find and required due diligence and determination. Simarly the same attributes were shown whilst fixing and adjusting the braking system. I have dropped the main dealer and will continue to use A1 Autocare for my cars needs!
Chris C
These guys offer the best Garage service I have ever had. I've been using them for around 5 years. They know what they are doing and I totally trust their Service. No hidden extras and always ask before adding anything to the job. Both our cars are serviced by them and I've never had any problems. Great stuff chaps, keep it up.
Colin F
I have used the guys at A1 Autos for about a year now, not only do they do a great job but they are very helpful. I use them for my car and my company vehicles and i will not be moving. Colin.
Celiste S
Would recommend, great service, friendly satff.
Jeremy H
Brilliant service, needed an MOT ASAP and they made effort to fit me in the same morning - will be using from now on.
Wendy J
1st class service, no waiting about & a lovely smile from the boss. What more do you want!
Robert Meehan M
I rang up and spoke to Martin after I stupidly put petrol in a diesel motor. Very helpful and reasonable prices. Long may it contunue.
Glycon Ltd.
The battery died on my car and both key fobs stopped working at the same time. First I thought of going to a main dealer. Previously I had used A1 autocare for the van servicing and decided to give them a call. I spoke to Richard about the battery and keys he said no problem let me have a look. I picked the car up the following day and everything worked beautifully. I left feeling fully satisfied with all aspects including their customer service. In the past I have left a main dealer feeling totally ripped off. With these guys you feel that the job has been done to a very high standard and happy to go back.
Robert A
We do not know what exceptional means with the regard to very good servicing, but if it means honest people carrying out their work requested (plus the extra mile) at a reasonable price and giving good customer service: Very exceptional.
L R
Great Service & Very Friendly
Andrea B
Very Happy with service Excellent value for money Very Helpful and a delight to deal with.
Chris Street
Very pleased with work & service provided.
K.J. McKenzie
Very pleased, excelent service. Would always recommend.
Nicky A
A1 Autocare has looked after all our family car for 5 years now, there hasn't been a problem they haven't managed to fix, they are always very polite and proffesional and willing to help, they are totally trustworthy and I would recommend them to anyone, a great local business.
Sonja W
Lovely friendly helpful Garage clean and tidy place wish them all the best
Debbie I
Fitted my car in at short notice for a service. Very efficient and friendly garage. Helpful staff. Was very pleased with my car and, at a reasonable price would definitely use again and recommend.
Lynne M
Definitely A1 for friendly, efficient service and a willingness to do everything to help the customer, whatever their type of car - thanks!
Roger S
Very honest & reliable, fast & fair & very reasonable prices.
Keith R
An excellant value for money Village Garage that values each customer. A good service at competitive prices. I take both my cars there for all repairs, servicing & MOTs
Danielle G
I've used A1autocare since passing my driving test a couple of years ago and found all the staff really friendly, approachable and honest. Anything to do with my car goes straight over my head but i found them to be really helpful and reasonably priced! I recommend them to everyone!!
Angela C
Very friendly fast and first class service.!
Alison D
The guys at A1 Autocare are a great team, honest, reliable and very professional. A while ago I had a headlight bulb replaced and within 3 months it went. I returned fully expecting to have to pay again, but no, they replaced it free of charge. Hows thats for service. Alas for me two weeks ago my power stering pump went, expensive!!! Well these guys were much much cheaper than the dealer ship, and they used the manufacturers part. I highly recommend this garage.
Miss Rosemary H
I have been going to them for a few years now and they are very professional.They will pick your car up from home or work and phone you as soon as they see any other problem to get it sorted quickly. I will keep using this garage and recommend it to my friends.
Lisa A
I have recently had my car superchipped at A1 Autocare and found them to be extremely helpful, my car was slow and sluggish and since having it superchipped i have found it is much quicker and more cost effective on fuel i have no hesitation in recommending this company as i found all the staff to be very friendly and professional and it was also a very reasonable price. Lisa A
Alan Park
I would like to start with thanking all the staff at A1 Autocare for there excellent customer service, after living in Spain for 11 summer's I fetch my car back with me,this is were A1 Autocare took over,I had to change it onto UK plate's A1 Autocare did all the changes that needed to bring it up to spec for the V.C.A and then the D.V.L.A,their work and customer service are of the highest standard, and I would highly reccomend that anyone looking to have any work carried out on there vehicle,from repair's serviceing M.O.T or vallating, should look no futher than A1 Autocare, Once again a big thank you to Richard G, Richard P Christ, Martin, Sam and all the other staff at A1 Autocare keep up the excellent work. Alan Park
Marion I
I have been using A1 Autocare for over 2 years now.I always & find them most helpful, courteous & caring. The service they offer is second to none, affordably priced & I highly recommend them.
Mark M
As a large local company I needed to find a garage that could fit all my needs.Having being messed about with main dealers and paying the criminal hourly rate they charge for half hearted work I needed to find a new team member for my company. A1 autocare approached me when they very first started and I have been with them ever since. There company could offer me the full Package for all my fleet including my light commercial vans as well. A1 Autocare have even helped me out with sports cars and even down to my race car I enter into the Brit car championship. All in all you receive a friendly welcome every time and know that your car or van is always looked after and worked on to a high standard.I am Glad I have found a site that I can let my good views known.
Susan P
At last I have found a garage that will service,Mot and fix my cars with complete honesty and professionalism. They have got me back on the road a couple of times even with an unusual classic car and have always been very friendly and extremely helpful .They have been particularly helpful at fitting around my busy schedule . All round fantastic.
Bill K
I have been using A1 Autocare for at least two years now. They are honest, reliable and the standards of their work and customer service really are truly exceptional. I have absolutely no hesitation in recommending A1 Autocare.
Barbara C
Found this garage on the Best of site and had my car serviced and MOTʼd this week. They picked up my car and brought it back, which is a really good service and I was very pleased with their prices - so much better than my franchise garage.